Contact Us
Have questions about our products, orders, collaborations, or skincare journey? We'd love to hear from you. Our team typically responds within 24 hours.
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Head Office
Our Flagship Heritage Store.
H.No.46, Mohalla Mohammad Wasil Near Hadri Masjid, Pilibhit, UP-262001 (India)schedule
Customer Support Hours
Monday – Saturday
10:00 AM – 6:00 PM IST
Send us a Message
Aethravia Flagship
Janpath Road, New Delhi
Physical Address
H.No.46, Mohalla Mohammad WasilNear Hadri Masjid, Pilibhit, Uttar Pradesh-262001 (India)
Parking Info
Complimentary valet parking is available at the front entrance for all patrons visiting the Archive.
Frequently Asked Questions
How long does shipping typically take?
addWe typically process orders within 24–48 hours. Once shipped, orders are usually delivered within 3–7 business days across India, depending on your location and courier availability.
What makes your ingredients special?
addWe carefully select ingredients that have been trusted in traditional skincare for generations. Reetha and Multani Mitti were chosen for their natural cleansing and purifying properties, helping us create formulations that are simple, effective, and rooted in nature.
Need help selecting a product?
addWe're here to help. Contact us through email or WhatsApp, and our team will assist you in choosing the product that best fits your skincare needs.
Can I return my AETHRAVIA products?
addFor hygiene and safety reasons, AETHRAVIA accepts returns only on unopened and unused products within 14 days of delivery. In case of a damaged or incorrect item, our concierge team will be happy to assist you.
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Need Immediate Help?
Our concierge is standing by to assist with urgent order issues.