Contact Us
Whether you seek guidance on a personalized ritual or have a question about our artisanal ingredients, our archive is open to you.
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Visit Us
Our Flagship Heritage Store.
12/A, Janpath Road, New Delhischedule
Business Hours
Weekdays: 09:00 - 18:00
Weekends: 10:00 - 16:00
Send us a Message
Aethravia Flagship
Janpath Road, New Delhi
Physical Address
The Heritage Archive Building, Suite 402
12/A Janpath Road, New Delhi, 110001
Parking Info
Complimentary valet parking is available at the front entrance for all patrons visiting the Archive.
verifiedQuick Response Guarantee
We value your time as much as your skin.
Our concierge team of herbalists and skincare specialists aims to respond to every inquiry within a single business day.
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Frequently Asked Questions
How long does shipping typically take?
addOrders within India typically arrive within 3-5 business days. International shipping takes between 7-14 business days depending on customs processing.
Are your ingredients ethically sourced?
addYes, we work directly with artisanal farmers and cooperatives across the subcontinent to ensure fair trade practices, sustainable harvesting, and complete transparency.
Can I get a personalized skin consultation?
addAbsolutely. You can schedule a virtual consultation with one of our herbalists through the 'Ritual Consultation' option in the contact form.
What is your return policy for artisanal soaps?
addDue to the hygienic nature of our artisanal formulations, we only accept returns on unopened items within 14 days of receipt. Please contact our concierge for assistance.
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Need Immediate Help?
Our concierge is standing by to assist with urgent order issues.